Seasoned Adventurer

Re: "low on disk space" or "out of disk space" (EC:10602) error in EA app

I'm having the same problem. I have 1.22 TB of space available, but apparently, that's not enough for the hotfix. I was able to update a couple of days ago, but today, nope. What kind of fix is this that needs more than a terabyte of space?

5 Replies

EA_Leeuw
Community Manager
2 years ago
Accepting as solution for visibility purposes only

Hi everyone,

For the people who continue to experience this issue, despite knowing for sure that you have enough disk space, please provide the following:

EA app Error Report ID - Please share this Error ID with us here in the thread.

DxDiag of your PC - This will show a more clear picture of the available storage on your system.

When sharing this information, please also mention the following:

Do you maybe know if you have installed the game(s) that is giving this error on a separate hard drive other than C, like a D drive or an external hard drive for example?

Thank you.
LuCkyLuCkK_Yy
1 year ago
51f5941f-fa1e-4e35-b96f-99f399cc4bd8
The game i'm trying to download is 90GB which is star wars battlefront II, but, i'm trying to install it on my external hard drive which is 112.76GB.
LuCkyLuCkK_Yy
1 year ago
here's the DxDiag file
DxDiag.txt91 KB
LuCkyLuCkK_Yy
1 year ago
Um... Fixed my issue! Just delete the old EA App folder in the following: C:\Program Files\Electronic Arts\EA Desktop
Good game guys!
putyaputy
1 year ago
@LuCkyLuCkK_Yy

Cause of error (presumably):
The EA App is automatically installed on the C drive, it is not possible to change this in the installer. Presumably, the EA App only checks the free space of the drive it is installed on. Whether the game is already installed or not, if there is not enough space on that drive, it will show this error.

Solution:
Use PowerShell to install the EA App on a drive that has enough space. (I don't know what "enough" is.) Open PowerShell, then first navigate to the installer folder using the cd path command, where "path" is the full path (e.g. C:\Downloads), then use the code below to install the EA App in a location suitable for you, where there is enough free storage space.
.\EAappInstaller.exe /i DefaultInstallFolder="D:\Games\EA Games"

Code Source: https://www.reddit.com/r/origin/comments/11n7p3w/how_do_you_change_install_location_of_the_ea_app/

It solved the problem for me. My C:\ drive was low on space, so I assumed that there must be enough space in the EA App installation location, not the "Install location" set in the EA App.