Sorry, one more thing to try - could you go into Macintosh HD > Users. Do you have a root folder in there? If so, in there does it look something like this?
Edit 21.05.24 - Trash the Library folder in the screenshot (I trashed root but others may not be so keen).
The last Folder was empty. No .plist files at all. Trashed the whole root folder but still the same issue.
Sorry, I meant the "installer data" folder. This was completely empty, where you seem to have two .plist files.
Thanks for trying. Maybe it's something to do with the EABackgroundAgent. The contents of Macintosh HD > Users > Shared > Electronic Arts > EA App > background agent.ini on my Mac (I've replaced the numbers with X's):
BackgroundAgentPort=XXXXX BackgroundAgentPid=XXXXX
I think this is your issue as the App isn't creating the file. Pid is the process ID in Activity Monitor. I don't believe these numbers change although they are unique to the machine.
@BluebellfloraChecked again, now I have the background agent.ini file. The content is the same as yours.
I will try tomorrow if another account could run the app. Thank you for your help! đ
Same issue with other user account. âšī¸
Hey, wanted to share that I'm facing the same problem.
I've also been having the same problem for a month now and I still can't find the solution. I have a Macbook Pro Retina 13-inch, early 2015. I don't know if it has anything to do with it, help I want to play the Sims!
