EA app crashing instantly after launched, cannot access or play any EA games!!!

Hey XetereX​, I'm really sorry to hear how frustrating it has been to get the EA app to launch on your PC. 

As you have already tried many troubleshooting steps, can you please share a DxDiag with us? That will help us identify what could be causing this problem. 

https://help.ea.com/en/articles/technical-issues/dxdiag-information-pc/ 

Contacted chat already.  Sent them, but the solutions did not work.  We where like for 3 hours straight trying to solve but nothing worked. Although we were able to identify it has something to do with the windows user as when i turn it on another user in the same PC, it works. But i dont want to keep switching users just to play a game. I want it back to normal on my main account. Whats do you suggest?  Do you think this is solvable with a future app update (As this started happening when the app updated some months ago)?

Hey XetereX​, thanks for your reply. 

The information that it works on a different Windows User account helps us identify where the issue might be. And I agree that changing Windows User accounts to play the game is definitely not the ideal solution. To try fixing that, I suggest the following steps: 

• Clean Boot (this will disable other background services and might help fix the problem if there's any other app causing conflicts)
• Clear your temp files. 

  To delete them, you can try using CCleaner to clear out issues and errors.

  For instructions on uninstalling apps with CCleaner, click here.

  While we suggest using CCleaner, EA does not provide user support for this program–use it at your own risk. Please follow any installation guides straight from CCleaner when installing and performing program set-up. You can find help on CCleaner’s support page.

I hope this helps.

Hey XetereX​, I'm just checking to see if you managed to complete the steps I suggested in my previous post. Please let us know if you still need any help.

Hey XetereX​, I'm glad you figured out what was causing the issue. I've seen others mention that unplugging USB devices fixed the problem for them as well, so it's likely that your USB device was the cause of the EA app crashing. 

If you run into any problems again, please let us know! Enjoy your games!