Forum Discussion

modestmaushold's avatar
modestmaushold
Seasoned Newcomer
2 years ago

Re: Previously Owned Games/DLCs Missing from EA app Library Since Nov. 15, 2023

I don't know how it's happened but my game library has returned in full. I'm not sure if its connected, but I had been able to get the Sims 4 and all my expansions back through Installing the Sims 4 on Steam then launching it from Steam. I also re-installed Mass Effect Legendary Edition (which I had bought through Steam) earlier today though had not launched it. It was after I had done these two things that my library returned. I don't know if it's the fix for my issue but I sincerely wish everyone in this thread the best of luck in getting access to their libraries again.

1 Reply

  • ToNNeK's avatar
    ToNNeK
    2 years ago

    MISSING: Battlefield, SIMS and all my other games

    ISSUE STARTED : NOV 15 2023

    EA APP VERSION 13.63.0.5576

    REPORT ID: 2310558b-2b47-43ea-9587-82333b5476e9

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 45 minutes ago
8,780 Posts