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Shahriar_glmd's avatar
Shahriar_glmd
Seasoned Newcomer
9 months ago

Re: PSA: Sims 4 "Failed to launch game - An error on our end" -> Check Your Mods!

I'm unable to launch any EA game through the EA App. Every time I try to run a game, I receive this error:

 

"Your game failed to launch. An error on our end caused your launch to fail. Try again a little later."

 

Here's what I've tried so far:

 

Reinstalled EA App

 

Cleared EA App cache

 

Reinstalled the game

 

Repaired game files

 

Changed DNS / tried VPN

 

Logged in with another EA account

 

Unlinked and relinked EA with Steam

 

Tried launching directly from Steam

 

Even tried launching in offline mode – still no luck

 

 

The issue happened to one of my friends 10 days ago and started for me 2 days ago. We are 4 friends playing together — 2 of us are having this problem, the other 2 are not.

 

I had this same issue about a month ago and reinstalling the game fixed it temporarily, but now it came back and nothing works.

 

Since even offline mode doesn’t work, I believe the problem may be with my account data or the way EA App handles local licenses/cache. Please check and reset any possible corrupted cloud or account data.

 

Thanks in advance for your help.

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