Re: [RESOLVED] - EA app Error Code EC:204

Hello I’m having the same issue and my report ID is

64c85b8-Oce3-4b8a-b727-e9d4b5a63757

Right , it doesn’t pop up if your on WiFi but when your not it keeps saying to Renew the license .

badabcd7-5d88-4fa5-bbf3-cb5feb0cb734 report  number.

having this same issue and my game wont' launch. I am on the internet. when i go off line it tells me to the license is expired. how does a paid for game license expire? I have uninstalled the app i have repaired the app i have cleared the cache i have uninstalled and reinstalled my game and the app i have reset my router i have changed routers. i have done everything logically sensible! 

the app wont launch the game

there is a whole other thread before this one with a lot of others having this same issue! how come this one got replied to first?

Hi, I'm having the same issues as other users in this thread. Any assistance you can provide would be wonderful, as I can only play offline at my house. Thanks!

Report ID:

7be80172-8ef1-4ba7-87ae-8a81835ef126

@mizundaconstrucnHi, it is my most humble opinion that it will be more helpful and beneficial if you would have rather link the other thread here or vice versa. It shouldn't matter whom gets replied first what matters is finding a solution to the issue.

We should always try to help each other instead of destroy.

I have found somewhat work around this error.

Launch the game while online than when you are on the game menu disconnect your wifi, your game should automatically go offline and you be able to play the game as normal.

Hopes this helps.

If I'm reading what you wrote correctly, I've tried this as well. It does work, up until you save and exit. The next time I go to launch my game, it forgets that I have done that and reissues EC:204

@6wjrz4rq4sb2Unfortunately it doesn't fix the error at all and it has to be done each time you launch the game. But at least it helps a little to bypass the error and lets you play the game offline as desired.

My Report ID is 6276b2f9-76a0-49d2-85ec-a4b859eb06b9 and I’m having the same problem of unable to launch Sims 4 offline because of Error Code EC:204. I had to update the EA App today and ever since then I can’t launch offline.

Is there any way to lauch the game offline first? I've been avoiding updates since infants because I'm not ready to say goodbye to certain mods that don't get updated anymore yet. I'd like to continue to play my modded save until I've finished my goals before I start updating again. 

I'm having the same issue too

Report ID: bb14e211-761d-4b1a-9276-63ad5ec261af

I just wanna play my game offline

Hey Everyone,

This issue should have been resolved on our end. If you are still receiving this error, please run through the following for me, and if they do not work for you please provide the following info below

• EA App's Cache (Top Left Menu > Help > App Recovery)
• EA App - Repair (My Collection > Tile Dots > Repair)
• Run the System File Checker tool
• Change UAC Controls within Windows
• Reset Windows Host File
• Unplug your modem/router for 5 minutes and attempt to launch again

If the steps do not work for you please provide the following info below:

All Steps above completed?
Are you getting the same or different error?
Date and time you last logged in and received the error?

Attach your EA App Error Report ID Here

I see quite a few of you have already done that, so you can copy and paste that error report id.

Still having the error.

I don't feel comfortable doing: 

• Run the System File Checker tool.
• Change UAC Controls within Windows
• Reset Windows Host File

But I have done the other steps. Please help.

I'm getting the same error.

Last logged in today 2 minutes ago.

My report is ID:  f568921e-122a-4169-b1e3-4e29037efdd0.

I completed all except for changing UAC Controls within Windows and

unplugging the modem/router (using hotspot, so can't unplug anything).

I'm still getting the same error code

Last login 6/30/23 - 1:40pm

EA App Error Report ID: f689c7f4-73c3-4571-bc9b-02caedfea0a3

Hey All,

Thank you for the info. I sent all the info you provided to the team for review. Once they provide an update we will provide one here as well for you.

I've also had this issue. I have tried what you have suggested and I still get error code 204. 

Time of error: 20:30

Error code id: 9b069c3e-96c9-45fb-9785-956da6a06855

Hey everyone, 

Can you all go into the settings of the EA App, and let me know what version of the app you have? You should have the most up-to-date version but wanted to verify which one you have.

App Version: 12.221.0-5478-ed804590c (69462-852bce23d1)

Hello, I'm having the same problem. 025a132e-bd3b-44e5-98f6-a345a3447e5b is my report ID - Thank you.