Re: [Resolved] Unable to launch The Sims 4 in EA App after moving from Origin

Upperplaygiirl
3 years ago
I also have this problem after updating just 2 hours ago.
e3b406f4-1ce5-4232-8398-dfc2ccf34d2f
EA_Cade
Community Manager
3 years ago
Hi @Upperplaygiirl,

Were you able to play on EA app before the update? Or did you just update from Origin to the EA app today?
NoaConstrictor
3 years ago
Hi, I've been experiencing this problem for about two weeks now. I can launch the game but it immediately throws me out and repearing or re-installing doesn't help.

Report ID:
b2f579b9-4578-4fce-b28d-8cd03181709d
PhoenixCatalyst
3 years ago
b2f579b9-4578-4fce-b28d-8cd03181709d
EA_Cade
Community Manager
3 years ago
@PhoenixCatalyst @Kleptoforia @NoaConstrictor @Upperplaygiirl

We have confirmed via your Error Reports that you are not experiencing the same issue as the topic of this thread.

Please see the accepted solution in this thread for next steps.

Thanks!
Yurimaplays
Seasoned Newcomer
3 months ago
Im having this issue but your solution did not work for me. I have played on the ea app before. Ive tried reinstalling the game, repairing the app, reinstalling th app, clearing cache. Nithing works
2f2af246-9173-47b7-90d9-8d1807ba66b5
jjjordiix
Rising Novice
3 months ago
Same here and it's been fine since this afternoon. Now none of my games will lauch and this has not fixed it.

Forum Discussion