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Re: Sims 4 - "unavailable for purchase" error

I've tried both the website and the EA app on my laptop and neither will work.

EA app says I have to subscribe to ea play to play sims but from what I've read online it says you don't need too?

EA website lets me click the play for free button but I then get stuck at the continue to check out button that doesn't work?

Any help appreciated 😊

3 Replies

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hello TOOORI123​,

    the base game of Sims 4 is free to play, so as long as that's the one you're trying to play, you shouldn't be having issues.

    Did you previously play the game using an EA Play subscription?

    Could you try emptying the EA app cache and try again after that to see if that helped? 

  • rachcunningham51's avatar
    rachcunningham51
    Rising Newcomer
    1 month ago

    I have downloaded the EA app and go to download sims 4 but it says sims 4 unavaliable to download and i cannot figure out how i can download the game, is this normal?? please help me

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