Forum Discussion

Rising Novice

Re: Sims 4 DLC from Steam or Epic Greyed Out on EA app for Mac (Worked on Origin)

Hello,

I play The Sims 4 on Mac, and I’m having an issue with some of the additional content I own. After a major bug that caused my game to crash, I lost access to three DLCs. They now appear as “Available for Windows only” in the EA app:

The Sims 4: Jungle Adventure (Game Pack)
The Sims 4: Fashion Street Kit
The Sims 4: Luxury Party Stuff

I had previously obtained these for free and used to play with them on Mac without any issue. They are still visible in my EA library, but greyed out, and I can no longer download or install them.

I have already cleared the cache, repaired the game, and updated both the EA app and macOS, but the issue remains. I’ve attached a screenshot showing the problem.

Sorry for the translation ! Thank you in advance for your help in restoring access to this content on Mac.

1 Reply

7_abc_735765
Seasoned Novice
2 months ago
I have the exact same issue with The Sims 4: Fashion Street Kit and The Sims 4: Luxury Party Stuff. The pack used to work just fine, I downloaded them on the EA app. A few months ago, I had to re-download the game and all of the sudden the packs are unavailable. I even contacted ea support but they just told me to post on the forums so here I am.