Re: Sims 4 DLC from Steam or Epic Greyed Out on EA app for Mac (Worked on Origin)
Hello, I am a French-speaking player and I need help with a licensing issue on the EA App for Mac.
My setup: MacBook M4, macOS Sequoia.
The issue: I have my Steam account linked to my EA account.
I successfully installed The Sims 4 Base Game on my Mac. However, all my expansions and packs purchased on Steam are marked as "Only available on Windows" in the EA App. There is no download button for them.
What I have already done: Linked my Steam account (and Apple account as well). Successfully downloaded the "Holiday Celebration" free pack on Mac. Cleared the EA App cache (App Recovery). Restarted the app and my Mac multiple times. Opened a support case #234945156. It seems to be a sync issue between Steam and the Mac version of the EA App. Could a someone help me please ?
