Forum Discussion

Raidzor's avatar
Raidzor
Seasoned Novice
1 year ago

Re: "There's a problem with your download"/"Something went wrong" EA app Error - '24

Cannot download any Battlefield game

EA app Error Reporter ID: a6cf2005-fd7f-4896-ab55-fd4570b545e6

Log files: Attached

Games owned via Xbox Game Pass

Windows version:
 

Issue first occurred: Today, around 16:30 CET

Screenshot of error message:


EA App version: 13.188.0.5701 (82476-3f2b131070)

Note: This goes hand-in-hand with the error about "Game ownership disabled or deleted" and "You don't have access" messages. Several people in my friend circle are experiencing the same problem but do not speak English so cannot submit a report. Everyone I've heard is currently having this problem, everyone is located in Poland, if that has any relevance. Everyone is accessing EA through Xbox Game Pass, everyone went through the full troubleshooting procedure listed in the posts.

2 Replies

  • Losster3000's avatar
    Losster3000
    1 year ago
    Ten sam problem tutaj, w Niemczech. Prawdopodobnie będziemy musieli poczekać na aktualizację, ponieważ dotyczy to wielu graczy.
  • Symbiot10's avatar
    Symbiot10
    Seasoned Novice
    1 year ago

    ID: cbe420a2-2130-4ac5-990d-bff7d90c66f2

    Via: Xbox Game Pass and EA App

    OS: Windows 10 Pro 22H2 19045.4170

    Problem: There's a problem with your download

    EA Version: 13.188.0.5701

    "There's a problem with your download". Can't download any game acquired via Game Pass neither from the Xbox app or the EA app. I can download purchased games and free games though.

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 37 minutes ago
8,783 Posts

Recent Discussions