Re: Unable To Install EA App or Locate Personal Library.
Is there a phone number I can call to speak with someone about this? I am looking to resolve this issue and access my account.
Forum Discussion
1 Reply
SansGelatineEA app Team
@JakeHowarth77 I had not heard of Windows S mode until you shared your screenshot.
Here is some material I read:
"
Windows 11 in S mode is a version of Windows 11 that's streamlined for security and performance, while providing a familiar Windows experience. To increase security, it allows only apps from Microsoft Store, and requires Microsoft Edge for safe browsing.
"
If you want to use EA app you will need to switch out of S mode, which you can read and make a decision about here: https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307
