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danisoff's avatar
danisoff
Hero+
3 years ago

Re: We've noticed your computer is currently offline

Hello @duke3d2,

If you are seeing that error then you need to ensure that nothing is stopping Origin/EA app or BFV from connecting to the internet, have you disabled your anti-virus and firewall and attempted to launch the game?

 
It is worth doing a clean boot of your system to see if there are any programs which would be conflicting with Origin: https://help.ea.com/en-au/help/faq/how-to-clean-boot-your-pc/

Best Regards,
danisoff

1 Reply

  • MichaelaColeen0's avatar
    MichaelaColeen0
    2 years ago

    Hello,

    I am also having this same issue with my standard PVZ Game of the Year edition. I try to launch it and it tells me to enter the product key, when I click on that it says "We noticed your computer is currently offline."

    I am not offline and Sims 4 runs fine through EA. I have over 300 hours on the game so for it to say it's never been activated is weird. I haven't played since being forced to switch over to the EA app by origin so I don't know if that is a related issue. 

    I have tried the clean boot and deleted/reinstalled EA, as well as the PVZ game itself. I don't have an anti virus installed after my Norton Subscription ended but as stated previously EA runs fine with TS4. 

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