Forum Discussion

Ehkay's avatar
Ehkay
Seasoned Ace
6 months ago

Re: Whats up with the EA App character font

@EA_Leeuw 

Thank you for your reply.

Ok Im all out of ideas. Nothing has solved this. Here what I tried:


The Windows GPU hardware acceleration was set to on, I changed it to off and restarted the computer but EA App still displaying artifacts.

Windows Display scale & layout is set to 125%. I need that in order to comfortably read the screen, but I will switch it to 100% to see what happens.

No solution: The E A App still displaying artifacts.


As for NV CP, there were no Program Setting for EA desktop.exe, so I created a link and reset all options to off. Also, I set the Adjust Image settings with preview to: Let the 3d application decide. Sadly, made no difference EA App still wonky.

Using the actual EA App scaling by zooming in/out or actual size options, makes no difference as the artifacts are still present.

Sadly nothing has worked. Could you offer another idea as to fix.

.

Can I say it appears that the EA app spacing, on the left side of the App,  are too small for the allowed char fonts, as not just the chars have artifacts but also some of the EA program icons are cut off from within the box.

Here some pix:  NVCP settings  before I set everyting to off

The EA App scale set to actual size, windows 10 scale set to 100%, nvcp set to Let the app decide.  Notice the chars are cut off and EA App icon is not fitting correctly into the box.  May the margins are off.  idk

Im all out of ideas.  I need the windows desktop scale set to 125% for comfortable reading, but this doesent affect anything else gamewise or desktop wise.

[FYI I made a ticket in the actual EA app, but on the browser Error Report version I cannot  select any of the drop down menus to chooose options, such as windows version, etc]

3 Replies

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hey @Eeekey,

    Thank you for giving it another shot! It's definitely strange that this issue is persisting.

    Could you try clearing the browser cache by closing the app fully and then deleting the files in %LOCALAPPDATA%\Electronic Arts\EA Desktop\CEF\BrowserCache (you can paste this path directly into your Explorer address bar)? If that doesn’t resolve it, could you also check if the font issue appears in the built-in error reporter? Or does that display as expected?

    Cheers.

  • Ehkay's avatar
    Ehkay
    Seasoned Ace
    6 months ago

    @EA_Leeuw Success!  It has sorted itself out after deleting the browser cache! 

    Good news the EA app is now so much more cortable to read with no eye strain.

    See here, now very clean font chars.

    Nice one! Thanking you Leeuw.🙌

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    6 months ago
    @Eeekey, look at that—success indeed! 😁 Thanks for giving it a shot. Glad to know it works!

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