Re: Won't download game on EA Desktop

have you fixed it?

I came here for the same reason

I had this same issue. While not much of a solution, I did the following to fix it (so far). Ended EA Desktop via Task Manager, uninstall Jedi Fallen Order (game with issues in my case). Uninstall EA Desktop. Reinstall EA Desktop, reboot, reinstall the game. The game is now downloading again.

This should still be fixed by EA though, considering the amount of reports that state this is happening.

Hey, everyone.

Is anyone in this thread still having trouble or were you able to find a fix you are able to share?

We've seen players fix download errors by making some adjustments to their UAC setting on Windows or re-installing EA Desktop. 

Let us know if you still need help!

i still need help, it's been a week since i try to install games and every solution y tried doesn't work..

End EA Desktop via Task Manager, uninstall EA Desktop and then re-open game via Shortcut and it opens through Origin and updated for me.  I haven't tried reinstalling EA Desktop just yet.

I can't do that because download doesn't even start i got this error every time i try. Anyway i've already tried that solution with no results

Can u guys fix the issues with BF1 overlay in menu is all black as well? been months and you guys hasnt fix it yet.

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@PhantomJmoney75 wrote:

End EA Desktop via Task Manager, uninstall EA Desktop and then re-open game via Shortcut and it opens through Origin and updated for me.  I haven't tried reinstalling EA Desktop just yet.

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@SylverWolfYT 

Have you tried adjusting your UAC setting on Windows? Not sure if it's Game Pass related for you but this could potentially still work. 

Solution posted here: https://answers.ea.com/t5/General-Discussion/Xbox-Ultimate-Game-Pass-and-Ea-Play/m-p/10291678/highlight/true#M1110

@DannyMoradzada 

No updates around that. It's best to add that feedback to an existing thread or create a new one so we don't derail this topic that is about downloading games on EA Desktop.

If you are having trouble downloading EA Play games, please try the following:

Workaround: Uninstall EA Desktop and allow the Xbox App to install it.

I've tried that and the Xbox App just downloads EA Desktop or it wont let me download, and after that, it doesn't download on Xbox App.

@LilHowza 

Can you try a Clean Boot and then immediately try downloading EA desktop through the Xbox app? 

How to Clean Boot your PC

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

I'm having the same problem with every EA game none will download and I contacted support and they won't help 

Steel have this problem with The Sims 4 ( only with this game ). When I click "download" in EA Desktop - nothing happen. Other EA games are downloading without any problems. I have Xbox Game Pass Ultimate. Looking for reasonable solution. Thank You very much in advance.

I have tried every fix I've cone across and even a clean windows but my issue is still ongoing, this is pretty disgraceful from a company as big as EA

done 10k time already nope

still broken

UAC already

done

xbox app force reinstall 

done

Hey, everyone.

Would you be able to try the steps provided by this Reddit post to let us know if it helped fix it for you?

https://www.reddit.com/r/origin/comments/mk6bbg/ea_desktop_xbox_gamepass_download_stuck_on/

it didnt

already 

BEEN DONE

I know it a account issue

because it doesn't work on a different pc in a different house.

However as soon as i use another account it works. 

this happens on any pc. No matter what software you or hardware.

Yes. We have confirmed it is specifically his account as he can log into MY account and have no issue downloading the same way he does on his account.

@Hitime-SnowFox  @Maple_Nekopara69 

I'm concerned this is due to limitations placed on those accounts. When you have a few minutes, can you reach our Support team through Twitter or our Help site so an EA Advisor can pull up the account to verify access?

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/

Still not fixed. I made all the steps I found on the internet. EA is also unable to help. Anyone have any news ?

 I have already tried every solution on this thread and another and still not able to download the games from game pass. It just loads endlessly

Had this problem for weeks now, tried everything and still no luck.