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Mini0nPT's avatar
Mini0nPT
5 years ago

Re: Xbox app won't connect to EA desktop, can't install any games through gamepass

Got it to work!

Had to go to help.ea.com and log in with Xbox Live. By doing that, I had to create a new EA ID (didn't ask to insert email or password). Once that was done, I unlinked the Xbox account from that new EA ID.
Then logged out and logged in again with Xbox Live. This time, it asked me to log in with an EA Account so I inserted my main account and then both EA account and Xbox account were connected.

Now I can download games (in the Xbox app, installing a game opens EA Desktop and installs it from there).

Hope this helps!

6 Replies

  • Kosek1989's avatar
    Kosek1989
    5 years ago

    Done kind the same thing, but at first logged at ea help by xbox account then i was asked to login with ea account to link both. Done that and in my case it won't work.

  • FraGG13's avatar
    FraGG13
    5 years ago
    @Mini0nPT Thanks this almost help me !

    The only anoying thing it that now i got another EA account, not my main one, linked with Xbox Gamepass.. It's not a problem to have a second account, and now I can download games.

    I got to restart the EA Desktop app twice to start the download because it failed on the first try.
  • Serralevantes's avatar
    Serralevantes
    5 years ago
    @Mini0nPT Worked for me. Thanks! Just odd that it had to create that "shell" EA account just to unlink and then relink to the correct Xbox account.
  • BrownSoldier's avatar
    BrownSoldier
    4 years ago

    amazing, thank you so much. i don't know how you found this solution but I'm damn happy. no one else addresses this issue. i don't know why they don't just make it so you log in from the Xbox app instead of this ridiculous round about but I'm happy I finally got this * to work. thanks.

  • Sterboi_Q's avatar
    Sterboi_Q
    Newcomer
    3 months ago

    i still cant install any EA games on xbox game pass on pc. says that my account is already linked, then once i create a NEW EA games account and link that it says it was successful. i go to install an EA game and it wants me to verify my email but they never show in my email. i go back to EA games website and link my second account manually and it says i already have linked that (new) account to that gamertag. i have 3 different accounts linked to my xbox account and can't $%&#ing verify ANY of them. It's actually incredible!

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