Forum Discussion

j05uha's avatar
j05uha
5 years ago
Solved

Xbox app won't connect to EA desktop, can't install any games through gamepass

The beta window will pop up for half a second and disappear and the xbox app will give me an error. I've reinstalled both apps.
bug
mac
pc
  • Mini0nPT's avatar
    Mini0nPT
    5 years ago

    Got it to work!

    Had to go to help.ea.com and log in with Xbox Live. By doing that, I had to create a new EA ID (didn't ask to insert email or password). Once that was done, I unlinked the Xbox account from that new EA ID.
    Then logged out and logged in again with Xbox Live. This time, it asked me to log in with an EA Account so I inserted my main account and then both EA account and Xbox account were connected.

    Now I can download games (in the Xbox app, installing a game opens EA Desktop and installs it from there).

    Hope this helps!

Mini0nPT's avatar
Mini0nPT
5 years ago

Got it to work!

Had to go to help.ea.com and log in with Xbox Live. By doing that, I had to create a new EA ID (didn't ask to insert email or password). Once that was done, I unlinked the Xbox account from that new EA ID.
Then logged out and logged in again with Xbox Live. This time, it asked me to log in with an EA Account so I inserted my main account and then both EA account and Xbox account were connected.

Now I can download games (in the Xbox app, installing a game opens EA Desktop and installs it from there).

Hope this helps!

Kosek1989's avatar
Kosek1989
5 years ago

Done kind the same thing, but at first logged at ea help by xbox account then i was asked to login with ea account to link both. Done that and in my case it won't work.

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