Community Manager

Re: You must be online when logging in for the first time error

It seems that something is blocking the EA app on your PC. This could be caused by another program, a firewall, or antivirus software.

Here are some steps you could try in this situation.

Spoiler

Check for other applications that may be limiting EA App or Game performance
Check date/time is correct in Windows
Connection and Advance Connection Guides
Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4)
Change TCP/IP Settings
Set up a Static IP
Try a new Windows User Account
Reset Windows Host File
Change UAC Controls within Windows

Check for other applications that may be limiting EA App or Game performance Check date/time is correct in Windows Connection and Advance Connection Guides Untick the options in LAN Settings (make sure nothing is checked under Proxy Server) Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4) Change TCP/IP Settings Set up a Static IP Try a new Windows User Account Reset Windows Host File Change UAC Controls within Windows

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Re: You must be online when logging in for the first time error

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