EA_Pulsar
Community Manager
Community ManagerRe: You must be online when logging in for the first time error
Hey @shruggah
It seems that something is blocking the EA app on your PC. This could be caused by another program, a firewall, or antivirus software.
Here are some steps you could try in this situation.
Spoiler
- Check for other applications that may be limiting EA App or Game performance
- Check date/time is correct in Windows
- Connection and Advance Connection Guides
- Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
- Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4)
- Change TCP/IP Settings
- Set up a Static IP
- Try a new Windows User Account
- Reset Windows Host File
- Change UAC Controls within Windows
