Forum Discussion
puzzlezaddict
2 years agoHero+
@Gizmo86 Please make sure that the EA App is closed, and Steam too if you use it for Sims 4. Open the Task Manager and close anything from either app in the background processes list. Click Windows key-R and enter %programdata% in the run box, then open Electronic Arts > EA Services, and move the License folder to the desktop. Then try again to play Sims 4. The EA App will need to be online and properly loaded, so check that before launching the game.
@MsMalfie Please use this master thread:
2 years ago
I'm having this same issue I uninstalled both the app and game and reinstalled them. Cleared the cache and was gonna try this method and is no folder after I get to the EA Services folder.