[INFO REQUEST] "Service Limitations Apply" Error In EA app Or Online
Hi everyone, Over the past week, we’ve seen a small uptick in reports from players encountering a “Service Limitations Apply” error in the EA app on PC and Mac. This error appears during login, when launching a game via a third-party launcher (like Steam or Epic), or when trying to link those launchers to an EA account. To help us investigate and hopefully resolve this for those affected, please share the following information in your reply: Your region/country of residence Whether you are located in or connecting through a country listed under EA’s restricted regions (see: "EA games unavailable in some countries or regions") Are you using a VPN? If so, please disable it completely (make sure no VPN-related processes are running), reboot your device, and try again. Your EA app Error Reporter ID You can generate this from the EA app and post it here in the thread. See [INFO/GUIDE] Index - Troubleshooting the EA app. Once we have these details, we can investigate the issue further and try to identify its cause. Thanks for your help!Solved17KViews7likes188Comments"pricenotfound" error for players trying to purchase Sims 4 DLC
I’ve been trying to purchase content for The Sims 4 through the EA App on my PC, but every time I try, I get the following error: “We had some trouble processing your request. Try again a little later. [ref. #PRICENOTFOUND]” This happens specifically when I try to buy the Lovestruck Expansion Pack and also the Crystal Creations Stuff Pack. I don’t even reach the step where I can choose a payment method — it happen when i chose purchase.209Views2likes19CommentsSome features of the app are disabled as it launched from another application
I have seen a few variations of this problem, and I apologise for the repetition, but none of the solutions given in those posts have worked for me. I am trying to play the Sims 4, and each time I try to launch the game, the EA app will open and a variation of the message 'some features have been disabled because EA launched from another application' appears before the app closes itself and reloads. I have tried signing out and back into my EA account, clearing the cache, deleting and re-installing EA, deleting and reinstalling the sims, running EA and Steam as administrators, including the sims as an exception for my anti-virus, but nothing has helped. I was playing it just fine like a week ago.476Views2likes3CommentsThe ban record is missing
My account has been banned from Apex Legends, but after a withdrawal appeal, the ban record disappeared. However, my Apex Legends is still banned, and now that there is no record, I cannot appeal. Is it just a bug in EA Help? What should I do? Without the records, I have no way to appeal. What are you guys up to, EA team!12Views0likes0CommentsEA App keeps popping up (PC)
Okay, I know that I can disable it from starting with Windows. The issue is, after I play my games and have to get off, the EA App will pop up randomly the entire time I am using my computer. I don't care if I am in offline mode or online mode. I don't care about the current adds (I mean, I might if I had more Sims money, but not while I busy). I only want the EA app to bother me if I am TRYING to play a game that is managed by that app, or to shop in the app. Do I REALLY have to officially exit the app every time I'm done playing? (I know that sounds so simple, but it's a pain)? Is there any other way to fix this? Thank you!