- The ban record is missingMy account has been banned from Apex Legends, but after a withdrawal appeal, the ban record disappeared. However, my Apex Legends is still banned, and now that there is no record, I cannot appeal. Is it just a bug in EA Help? What should I do? Without the records, I have no way to appeal. What are you guys up to, EA team!10Views0likes0Comments
- EA App keeps popping up (PC)Okay, I know that I can disable it from starting with Windows. The issue is, after I play my games and have to get off, the EA App will pop up randomly the entire time I am using my computer. I don't care if I am in offline mode or online mode. I don't care about the current adds (I mean, I might if I had more Sims money, but not while I busy). I only want the EA app to bother me if I am TRYING to play a game that is managed by that app, or to shop in the app. Do I REALLY have to officially exit the app every time I'm done playing? (I know that sounds so simple, but it's a pain)? Is there any other way to fix this? Thank you!
- [INFO REQUEST] "Service Limitations Apply" Error In EA app Or OnlineHi everyone, Over the past week, we’ve seen a small uptick in reports from players encountering a “Service Limitations Apply” error in the EA app on PC and Mac. This error appears during login, when launching a game via a third-party launcher (like Steam or Epic), or when trying to link those launchers to an EA account. To help us investigate and hopefully resolve this for those affected, please share the following information in your reply: Your region/country of residence Whether you are located in or connecting through a country listed under EA’s restricted regions (see: "EA games unavailable in some countries or regions") Are you using a VPN? If so, please disable it completely (make sure no VPN-related processes are running), reboot your device, and try again. Your EA app Error Reporter ID You can generate this from the EA app and post it here in the thread. See [INFO/GUIDE] Index - Troubleshooting the EA app. Once we have these details, we can investigate the issue further and try to identify its cause. Thanks for your help!Solved17KViews7likes187Comments
- Can’t uninstall Battlefield 6 Single Player and HD Texture Pack on EA AppHey everyone, I’m having an issue with the EA App when trying to uninstall Battlefield 6 Single Player and Battlefield 6 Single Player HD Textures. Here’s what happens: I open the game’s Manage Add-ons section. I deselect both Single Player (17 GB) and Single Player HD Textures (8 GB). Then I press Update Install, but nothing happens — the app doesn’t uninstall them, and no storage space is freed. I already tried restarting the app, repairing the game, and even rebooting my PC, but the issue remains. It just refuses to remove those two components. Can someone from EA please check this out? Or if anyone has found a fix, I’d really appreciate your help. Thanks.110Views2likes2Comments
- gameplay stutter and lagmy gameplay in UT keep stuttering and i dont know why , i did everything i could to stop it but it keeps going , i have a good pc rtx 3080 and 2k 165 moniter and ethernet connection with high speed connection , but the game keep stuttering and its really not enjoyable to play it4Views0likes0Comments
- cant play deleted emailokay so i cant link my steam account, or play battlefield 6 because my steam account has been linked to an old email that has been deleted, and i cant unlink it for obvious reasons, i have spoken to ea support live chat, but they ask for the information on an email account that has been deactivated for over 5 years? like what would my phone number be back then or any associated accounts from back then, stupid **bleep** questions, last 4 digits of card number? what the one i used 5 years ago? like come on man what is this. can someone more higher up please get in contact with me coz no one else helping and i cant play a game that i wanna. one of the operators said the information was very close but a few things were wrong and that spelling mistakes could also class it as wrong, so my info was correct but he cant tell me what bits werent, stupid really, someone please help