lost dlc
I bought quite few dlc packs for the sims 4 and purchased it through klarna, i had them when i made my sims 4 save, bought a new pc and when i downloaded the origin app to my new pc the DLC vanished and i can't play my save. I've contacted EA help mulitple times provided proof of purchase the merchant ID and everything. i've contacted Klarna as well after a long and frustrating back and forth between the two they have both said they can't help unless i contact the other, disregarding proof i've contacted both. they just stol $90.88 and refuse to refund me. CM edit: edited title for clarity.
Account Hack and Ban
It is since 6 month I am unable to access my Apex Account beacuse of a hacker. The hacker hack my account but after getting back my account it was ban . I am mail in EA several time but they didn't response anything about this . Please Help me in this problem i am using this account very long time and spend money .My Account hacked and i can't remove the hacker number!
My account hacked and the support helped me to get my account back but still one more problem in my account, the hacker used he's number in my account to recover the account and to stole it again the support team helped me a lot and they can't to remove his number, I asked for help please! when I try to delete his number, I being asked to receive a code on this number, what should I do! Don't my account go away !!!! I paid a lot in APEX LEGENDS game
Can't buy KIT for The Sims 4 EA error (ref. #54005)
I'll start by saying that I've already followed all the steps recommended in this post by EA_Solaire. A prepaid credit card is linked to my Paypal account, which I've always used for purchases in the EA app. However, since last Friday it has inexplicably stopped working and keeps giving me an error. I waited until today, which is Monday, to see if the situation would be resolved, but no luck. I'd even opened a chat with EA Help, but all I got was automatic replies that didn't resolve the problem and then the case was closed with the words Fixed, which didn't happen. I just want to be able to purchase your games, but if you don't allow it because there are technical problems on your end, it's just your loss. And before you ask, there are enough funds, a KIT is €4.99, and on the prepaid credit card there is €20.
"This game will not run in a virtual environment".
I am using a Microsoft Surface Laptop Studio running Windows 11, newly purchased, and all of my EA games so far (NFS Most Wanted and Bejeweled 3) have failed to launch with an error message saying "This game will not run in a virtual environment". I have turned off all Virtualization on the machine, Hyper-V and Device Guard and this issue is still cropping up. Please can you help me play the games I have purchased.Both Paypal and Mastercard don't work on the EA app.
Hello everyone. First of all I specify that I have already opened a report on EA HELP, and I have an open case. I just wanted to know if it had ever happened to others that both Paypal and Rechargeable Mastercard didn't work on the EA app to make purchases. My card is linked to Paypal and has always worked with the EA app without giving me any problems and there are enough funds for what I need to purchase. I really don't know what happened. My card has Mastercard Identity Check active, could that be the problem by any chance?
Unable to Purchase FC 25 While Subscribed to EA Play Pro
Hello, I am currently an EA Play Pro subscriber with access to FC 25 as part of my subscription. However, I noticed that FC 25 is currently on sale, and I would like to purchase it permanently. Unfortunately, the system does not allow me to buy the game, likely because it is already included in my subscription. Could you please assist me in resolving this issue? I would like to take advantage of the sale and own the game permanently, regardless of my subscription status. Thank you for your help. I look forward to your response.
