Can’t Buy Any Sims4 Packs (EA App)
I’m using EA App on Windows. The Sims 4 base game is installed and playable, but the DLC store is not loading correctly. Only the pack categories appear (Expansion Packs, Game Packs, Stuff Packs), but no actual packs are shown and I cannot purchase any DLC. I believe this is an entitlement issue related to my EA account. Please refresh my Sims 4 entitlements and enable DLC purchases on my account.[UPDATE] EA app Friends List, Invites, Cross-Play — What's Going On
Hi all, For last few weeks, the right side of the EA app is in indefinite loading screen. My profile pic, status and friend list are a part of this infinite loading screen, PFA. Because of this, in game friends who are online don't show up as well as I don't show as Online for my friends. I have no issue playing the game but I am no longer able to play with my friends. Tried the following but nothing helped: App uninstall and re-install. Delete reg edit entries, clear local data after EA uninstall and reinstall. Delete Apex legends and EA app, delete all involved folders, local data, reg edit entries and reinstall. Restart router. Also tried installing EA app in D: drive(custom location) but it keeps installing in C: drive. Not sure if this helps though.Solved13KViews38likes338CommentsUnable to Purchase FC 25 While Subscribed to EA Play Pro
Hello, I am currently an EA Play Pro subscriber with access to FC 25 as part of my subscription. However, I noticed that FC 25 is currently on sale, and I would like to purchase it permanently. Unfortunately, the system does not allow me to buy the game, likely because it is already included in my subscription. Could you please assist me in resolving this issue? I would like to take advantage of the sale and own the game permanently, regardless of my subscription status. Thank you for your help. I look forward to your response.164Views1like6CommentsEA App Inaccessible - NTDLL Issue
This Issue started about 3 Months Ago when my EA App logged itself out, restarted the app, which shows the app login screen for around 2 seconds, before crashing. I tried to run Repair on the app, didnt work. I ran app recovery (cleared cache) which allowed the login screen to work for a few more seconds, before crashing again. I did a fresh app install, still didnt fix it, and I cannot even provide an error number since the EA Error Reporter has the same Crash issue too. I used the event viewer to find that the app was experiencing an NTDLL.DLL error, which i researched fixes on how to resolve this issue, none of which were successful. This included running sfc /scannow in the CMD, which came out clean, but i still restarted my pc after this, and then ran DISM. i then restarted my pc again with no startup apps enabled and the app still crashed. As many fixes suggested, by far the best way to get around this is to use the EA app on a separate windows profile, which i have been doing, however this issue has been bugging me for far too long now and i am wandering if anybody else has had this issue or if it can be fixed in a future app update.Solved135Views0likes5CommentsSims 4 - Game License Invalid
So first I had an issue with my app even loading, it said I had no games in my library, I needed to buy EA Play which I haven't had in years with no issue, and wouldn't even show Sims 4 anywhere. Contacted the support chat, not sure if she fixed it or if I did because I found a way to clear my cache while waiting on her response which started working like normal once it relaunched. Then it just said I needed to download the game, which I have downloaded along with every pack (minus kits) downloaded as well, I did NOT want to have to redownload all of that, so I checked it a different way and it pulled up that I just needed to update. I updated the game and now it says my Game License is Invalid, always something right? The person in the chat couldn't help me, she just told me to post on here and she would report it on her end but that was it. Just like most people who enjoy Sims 4 I have 2500 hours in this game, a lot of money in it, and the game is a FREE game so how is my license invalid? I have clicked the repair button under MANAGE, and it repaired the base game along with all my add ons but I am still having the issue. I wish we would go back to Origins, I don't remember there be any issues with playing Sims 3 and it seems the EA app has issues too often. I just want to play my game and relax after a long day at work and can't.6.7KViews12likes337Comments