Forum Discussion
ShadowAnnabelle
4 months agoNew Novice
im having that same issue
since july 30th
MarisJules
4 months agoNew Rookie
any luck fixing it?
- SillyMeg4 months agoRising Traveler
I don't know if you saw them but there was two others who got it to work for them through talking to a rep and doubling down that it's a problem on their end. Also don't know if you've tried that method yet either.
- MarisJules4 months agoNew Rookie
I have sent numerous messages in the EA app under the "help" section but never got anyone to get back to me
- MarisJules4 months agoNew Rookie
Finally got it working by restarting my computer with the EA app uninstalled. I downloaded Sims from Steam and it connected all my packs. Its working now!