justlivelife15
6 days agoRising Newcomer
Sims 4
My Sims 4 download button is greyed out, and I can't install the game, but my Ban History shows no penalties. So, I believe my entitlements may have been removed. Can someone help me.
My Sims 4 download button is greyed out, and I can't install the game, but my Ban History shows no penalties. So, I believe my entitlements may have been removed. Can someone help me.
Hello justlivelife15
Please try clearing the cache for the EA app using these steps, let me know if you can download The Sims then.