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Newcomer

7 months ago

Star Wars pack purchased but not showing up

I purchased the star wars pack, it shows installed on the EA App but when i open my Sims 4 game it does not show i have it, instead it has an option to purchase it. I have no idea what to do. this ha...

steam

EA_Solaire

Community Manager

7 months ago

Hi loopyposada

Please look over the order history on your EA account, are you seeing a completed transaction there for your pack?

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Star Wars pack purchased but not showing up

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