BF6 Epic Purchase Fails With EC:10011, Steam Version Works
I purchased Battlefield 6 Standard Edition through the Epic Games Store on October 25, 2026, for $30.59, and I couldn't even get the game installed because of an EA account authentication error. Every time I clicked Install through Epic, the EA app would open and give me this error: "Account error when switching accounts. Your game couldn't be launched because a login error occurred from Epic. Try again later. If the problem continues, contact EA Help." **Error code: EC:10011** At one point, the EA app also claimed I didn't have access to the game, even though Epic confirmed my purchase. For context, I'm on Windows 11, and my EA account is already linked to Steam. I previously had Battlefield 6 installed through Steam, but I was specifically trying to launch my newly purchased Epic version through the Epic Games Launcher. Here's what I already tried: - Completely closing and restarting EA, Epic, and Steam. - Clearing the EA app cache through App Recovery. - Clearing the Epic Games Launcher cache. - Ending the EA Background Service through Task Manager. - Restarting my computer. - Checking my linked accounts through EA Account Settings. - Attempting to start the installation directly through Epic instead of Steam. Nothing worked. The same EC:10011 error appeared every time. What makes this even more frustrating is that I eventually purchased Battlefield 6 AGAIN through Steam for $69.99, and that version works perfectly fine. I can now access the full game and multiplayer without any issues. So I ended up spending **$100.58 on two copies of the same game** just to play with a friend. I've already requested a refund for the Epic purchase. I'm posting this because this appears to be an issue with the authentication process between Epic and EA, rather than Battlefield 6 itself. I also couldn't find a way to submit an actual support message to EA about the issue. Can an EA Community Manager or someone familiar with the EA app's account authentication process look into EC:10011? Is this a known issue with Epic purchases, and is there an actual fix? I'd appreciate it if this could be passed to the appropriate technical team. Buying a game through an authorized storefront shouldn't result in this much troubleshooting, especially when the exact same game works immediately through another launcher.Games purchased via EA Play on Steam are not working
Hello, I’m having an issue with all EA games. Ever since I purchased an EA Play subscription on Steam, I haven’t been able to play any of the games; they start to load for a moment, but then I get kicked back to the EA app. I’ve tried everything I could think of, as well as all the suggestions provided by EA Support.
[INFO REQUEST] "Service Limitations Apply" Error In EA app Or Online
Hi everyone, Over the past week, we’ve seen a small uptick in reports from players encountering a “Service Limitations Apply” error in the EA app on PC and Mac. This error appears during login, when launching a game via a third-party launcher (like Steam or Epic), or when trying to link those launchers to an EA account. To help us investigate and hopefully resolve this for those affected, please share the following information in your reply: Your region/country of residence Whether you are located in or connecting through a country listed under EA’s restricted regions (see: "EA games unavailable in some countries or regions") Are you using a VPN? If so, please disable it completely (make sure no VPN-related processes are running), reboot your device, and try again. Your EA app Error Reporter ID You can generate this from the EA app and post it here in the thread. See [INFO/GUIDE] Index - Troubleshooting the EA app. Once we have these details, we can investigate the issue further and try to identify its cause. Thanks for your help!
EA app not installing
Hi there world! I am having issues installing the EA app. I have done all the troubleshooting I can think of and have spoken to 2 agents at EA and done troubleshooting with them but so far nothing has worked. Things I have tried: Running EA installer directly from the Sims 4 play in Steam. Downloading and running the installer from the EA website. Running installer as administrator. Removing add icon to desktop in the install options. Turning off all other startup programs minus Windows. Doing some kind of thing in command prompt (was to do with winsock but can't remember off the top of my noggin). Making a test local administrator account and attempting install under that profile. Removing Windows Defender and all firewalls. Many a reboot, always a fail, same error every time. (see attached image) I just want to play Sims and I'm not sure what else to do, and r/thesims4 told me to come here. Please help, and thank you in advance. Sadez 💞EA needs to get rid of their app
As the title says, the app needs to be removed and EA needs to **bleep** off. First off, no one wants to install the EA app just to play a game. Second, no one wants to install an app made by a 6 year old, an app of which repeatedly opens throughout the day when playing an EA game. I've also had numerous instances where the EA app overrides Steam and forces the game to close out of the blue. With that being said, the EA app is going to be the reason why EA ends up in a massive lawsuit not only for forcing consumers to install an app that serves no real purpose at all but to connect to EA's services; but installing an app that behaves like malware and takes unauthorized action on a person's computer. With that being said, if EA is going to have an app, they need to do what Rockstar does and just have it run in the background without bothering the user or interfering. I lost Ultimate parts in NFS because the **bleep** app closed the game. To top it all off, I don't even use EA's services, nor do I care to.
Battlefield 3 not running from steam says 'you dont have access'
bought battlefield 3 in year 2020 from steam when origin was still around, played it for few hours and dropped it, fast forward to today trying to launch the game it says 'you dont own the game', 'the title may have been downloaded to your device by another user who owns the game. log in to different account. pls help"F1 25/26 missing from EA App library — chat blocked, Two-Player Career stuck"
Platform: PC (Steam) Game: F1 25 (with the 2026 season DLC/expansion) Description: I own and have installed F1 25, including the 2026 season expansion, through Steam. The game runs and launches fine, but it does NOT appear in my EA App library, even though my Steam account is correctly linked to my EA account (verified under Account Settings > Connected Accounts). This missing entitlement seems to be causing two in-game issues: 1. Chat/communication is blocked in-game with the message "Content restricted due to profile settings." 2. Two-Player Career mode gets permanently stuck on "joining session" and never connects. My Two-Player Career partner has no issues on their end and can join normally — this only happens on my account. Troubleshooting already done (no change): - EA account age verification is already completed/confirmed (done previously for another title). - Confirmed Steam is correctly linked to my EA account, correct Steam ID. - Reviewed EA account privacy and communication settings — nothing restricted. - Verified game file integrity via Steam. - Reinstalled/repaired the EA App. - Restarted EA App, Steam, and PC multiple times. I already contacted EA Help support and was told this looks like a bug that needs to be escalated to the game team, and was asked to post here for visibility/updates. Has anyone else run into this specific issue (game works via Steam but missing from EA App library, causing chat/Two-Player Career restrictions)? Any updates from the dev team would be appreciated.FC 26 failed to launch after EA Javelin Anti Cheat pop up
Hi, I'm trying to launch FC 26 from Steam. The EA AntiCheat window appears and loads for about a minute, then closes. The game never starts, and I don't receive any error message. I've already tried everything I could find — every tutorial and forum suggestion online — but none of these steps have fixed the problem. I've attached my DxDiag report and Event Viewer log from when FC 26 crashed. I'd really appreciate it if someone could take a look and help me figure out what's causing this issue. Thank you🙏
