Syncing a Steam game with EA Play if you have it on your EA Play account

The game BFV was originally purchased in EA Play, but due to the fact that the language I needed is not supported in my region of purchase, I later purchased the game on Steam, which is synchronized with the same EA Play account where I already have purchased BFV, and because of this, the game cannot start, when the game is launched in Steam, a "check" occurs, EA Play opens and the game is "prepared", the check lasts for about 3 minutes and at the end absolutely nothing happens, no error is shown, nothing else