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Killahdundee's avatar
Killahdundee
Seasoned Newcomer
8 days ago

Bought Battlefield 5 from steam, cant launch.

I just recently bought a few of the battlefield games which were on special from Steam.

Upon purchasing and installing, it seems to launch the EA and give me an error message of 'Something went wrong...' then it says ' to continue linking your EA account, head back and start over'.

It gives me no option button to head back anywhere, when installing the EA app, going through the walkthrough of linking accounts, it still gives me an error message saying this account is already linked to @disabled.ea.com.  Im seriously at a loss here, i do not wish to link any account to play but if i must do so then please help me out.

 

technical issues

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  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    13 hours ago

    Hi there, 

    I'm sorry to hear you're having issues playing your Battlefield V. Please note that if you get a message saying your account is linked to a disabled.ea.com account, this means that your EA account is currently disabled. For assistance recovering this account, please contact EA Help Support. 

    How to chat with EA Help

    1. Log in to your EA Account.
    2. Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
    3. Select Chat with us or Start chat.
    4. Fill in the contact form with your:
      • first name
      • last name
      • e-mail
      • platform
      • subject (a short description of your issue)
      • attachments (e.g. screenshots, documents, links).
    5. Select Send.
    6. A chat window will open when you’re transferred to an advisor.

    After you contact us, we’ll create a case for you. You can view it and keep track of updates in My Cases. You’ll be notified of changes to your case via email.

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