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mikemaxon1013's avatar
mikemaxon1013
Seasoned Newcomer
10 months ago

Technical Support for Bejeweled Blitz.

I can't get Bejeweled Blitz to load properly on 2 different laptops.  That leads me to believe it's a technical problem with the game.  I can't find an easy way to get technical support from EA.

 

2 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hey there, 

    Can you please let us know what is happening when trying to launch the game? If possible, please share a screenshot of the error message that you see.

  • mikemaxon1013's avatar
    mikemaxon1013
    Seasoned Newcomer
    10 months ago

    I don't know how to get a screen shot.  No error message shows.  The game just doesn't load properly.  To go to next game, you have to reload the whole game.  If you get a "bonus" in Keytone  like extra coins, the only way to get it credited is to reload the game and then check Items.  This is the same on 2 different laptops, so I'm reasonably sure it's a problem with the game software.  How do I get EA to go into my gameplay and check it out?

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