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RageAlpha1's avatar
RageAlpha1
Newcomer
2 days ago

Unable to download XBOX Game pass eligable games on EA App PC

At this moment I have game pass ultimate For pc, I have already downloaded games and everything. Every time I give download in the xbox application to an EA game it sends me to the EA application, but in the application it appears to me to buy the game or to subscribe to EA play. I have already uninstalled and installed the EA app, linked and unlinked the xbox account, logged out of my account and logged in through xbox. I don't know what else to do.

1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey RageAlpha1​

    Just to confirm, is your PC Game Pass subscription still active? It might be worth confirming which Xbox account the subscription is under and making sure the same account is linked to the EA account you're currently using. 

    Unfortunately, we aren't able to discuss account information here on the forums, so if you need any assistance throughout this process in relation to account details or linking, please feel free to connect with our live support team

    Let us know what you're seeing, thanks! 

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