Jose daniel

Subject: Missing 200 Badge XP – Ballon d'Or Event

Hello EA Support,

I am reporting a possible bug in the Ballon d'Or event in FC Mobile.

I obtained Franz Beckenbauer, rated 124 OVR, from a Draft pack. Before obtaining him, I had 125 Badge XP, but I did not receive the expected 200 XP.

I continued opening more packs, and my current progress is 205/500 XP.

Could you please check my account and verify whether the 200 Badge XP were correctly credited? If there was a bug, I would appreciate having the missing XP restored.

I have screenshots of my event progress as evidence.

Thank you for your help.