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atreya33's avatar
atreya33
Legend
2 months ago
Solved

Avatar is gone

My avatar is gone. I can only see a dark silhouette. When I try to set it, I can only see 12 options, and none of them are sims related. The avatars on this forum were already a huge downgrade from the old forums but are they now even more limited? Is this deliberate or a bug on the forum.

Update after a few days of glitching my avatar returned this morning. Let's hope it remains stable now 

  • EA_David's avatar
    EA_David
    2 months ago

    atreya33 Thanks for the post and update, it was a caching issue on our end. It's fixed for now, with the root cause being looked into. 

    FreddyFox1234 That's interesting that you couldn't update. I just manually updated you to a random Sims 4 avatar now. 

    If you go to your settings page now can you update it by clicking the pen icon?

     

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  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    2 months ago
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    atreya33 Thanks for the post and update, it was a caching issue on our end. It's fixed for now, with the root cause being looked into. 

    FreddyFox1234 That's interesting that you couldn't update. I just manually updated you to a random Sims 4 avatar now. 

    If you go to your settings page now can you update it by clicking the pen icon?

     

  • FreddyFox1234's avatar
    FreddyFox1234
    Seasoned Ace
    2 months ago
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    My avatar has gone as well, though I see that other people's avatars seem to be working fine. What's the issue here? I can't even change my avatar (if I wanted to) - there are no options for me any more.

About Questions & Feedback on EA Forums' functionality

Ask questions about EA Forums' functionality and give feedback on new features & design during the forum launch.218 PostsLatest Activity: 4 hours ago
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My avatar is gone. I can only see a dark silhouette. When I try to set it, I can only see 12 options, and none of them are sims related. The avatars on this forum were already a huge downgrade from the old forums but are they now even more limited? Is this deliberate or a bug on the forum.

Update after a few days of glitching my avatar returned this morning. Let's hope it remains stable now 

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My avatar is gone. I can only see a dark silhouette. When I try to set it, I can only see 12 options, and none of them are sims related. The avatars on this forum were already a huge downgrade from the old forums but are they now even more limited? Is this deliberate or a bug on the forum.

Update after a few days of glitching my avatar returned this morning. Let's hope it remains stable now 

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Avatar is gone","moderationData":{"__ref":"ModerationData:moderation_data:5052636"},"body":"

Same here I can't change my avatar either

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atreya33 Thanks for the post and update, it was a caching issue on our end. It's fixed for now, with the root cause being looked into. 

FreddyFox1234 That's interesting that you couldn't update. I just manually updated you to a random Sims 4 avatar now. 

If you go to your settings page now can you update it by clicking the pen icon?

\n\n

 

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EA_David  Thank you, it seems to be working again now, and I’ve been able to choose my previous avatar again 🙂

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My avatar has gone as well, though I see that other people's avatars seem to be working fine. What's the issue here? I can't even change my avatar (if I wanted to) - there are no options for me any more.

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