Hey all,
Thanks for the question, we’re happy to share more about why this change occurred.
In January 2025, we migrated 12 years of content from our old forum software, known as Answers HQ (AHQ) to the EA Forums, our new platform. This was an EA wide change to unlock more tooling and integrations with a more modern system.
This merging of content from AHQ to EA Forums was important for two reasons: first, we needed to keep that content accessible on our side for the backend database, and second, we wanted to be transparent with the community by ensuring older bug reports weren’t just swept aside. This is why it was imperative to us that the archive was made public after migration.
That said, nearly every relevant bug report from that migration already has a newer thread created by players in the EA Forums Bug Report idea board. We’re still actively investigating and resolving issues from the now hidden section and you’ll continue to see updates on these issues in Laundry Lists and Patch Notes under the [Bug Archive] tag.
The decision to hide the migrated section ultimately came down to usability, as we heard that players were searching for bugs on Google and landing on locked threads they couldn’t interact with. Those 8 to 10+ year-old reports are in many cases no longer actionable for our teams investigating active issues anymore, as The Sims 4 has been constantly updated and added much more content during that timeframe.
Unfortunately, we can’t control how quickly Google clears out those older links as that’ll take some time as SEO updates. In the interim we encourage you to check the Compiled List of Reported Issues for up to date statuses on all of our currently tracked issues.