Forum Discussion

JesLet40's avatar
JesLet40
Seasoned Ace
5 months ago
Solved

Can't see notifications

When I log in I can see that there are new notifications, but whenever I click on the notification button this is what I see: 

I know something is there, but I cannot access it. It's been this way for several days now. 

  • EA_Lanna's avatar
    EA_Lanna
    4 months ago

    Hi Moondwellersimz​

    This happens with my own sometimes too. 😅 Usually, a quick refresh of the page helps things sync right back up again, and the notifications appear. Could you give that a try? 

    If that doesn't work, I can share some notification preferences for email updates to help with keeping tabs on forum activity. 

    - EA_Lanna

17 Replies

  • WinCheeto710's avatar
    WinCheeto710
    Seasoned Vanguard
    4 months ago

    it happen to me today. just have to refresh page and notification show up again  

  • dolldrms1's avatar
    dolldrms1
    Seasoned Ace
    4 months ago

    Unfortunately, refreshing the page does not load the notifications for me.  I haven't been able to get that page to load for well over a week now.  I don't know of anything I can do to from my end to fix this.  I am consistently met with a blank page, refresh and have the same result as when I originally posted.  Last night on a refresh It did go from blank to a notice I didn't have any, which I knew wasn't correct since the notification button had lit up.  This morning it's back to blank page, refresh and blank page.  Very frustrating at this point.

    Edit to add: As of July 11, 2025, notifications did load for me.  Thank you.

  • I have been having issues with my notifications. When I go to my notifications they don't show up. Can this be resolved please. I'm in the dark with not knowing what I have for notifications 😵‍💫

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi Moondwellersimz​

    This happens with my own sometimes too. 😅 Usually, a quick refresh of the page helps things sync right back up again, and the notifications appear. Could you give that a try? 

    If that doesn't work, I can share some notification preferences for email updates to help with keeping tabs on forum activity. 

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Fab! Thanks for letting me know it did the trick. Glad it worked. 😊

  • is this still active... i cant view anything countless refreshes countless login logout nothing nada zilch [Desktop & Mobile browser] i find this frustrating as it has put me off using the forums to report stuff knowing ill never see a response 

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