Forum Discussion

littlemac2014's avatar
littlemac2014
Seasoned Ace
4 months ago
Solved

How do we request forum staff to help with a specific game?

Tried opening a more specific version of this and you guys just moved it to a different forum, so trying again. how do we actually get someone to pay attention to the players of a game and their need...
feedback
  • ElliotLH's avatar
    ElliotLH
    3 months ago

    Hi littlemac2014,

    There isn't really a way of guaranteeing that an EA staff member will reply to a specific post. This forum is largely intended to be player-driven, where we help each other out. However, they will often respond or post a thread with an update if they have information that they can share about a particular issue. 

ElliotLH's avatar
ElliotLH
Hero+
3 months ago

Hi littlemac2014,

There isn't really a way of guaranteeing that an EA staff member will reply to a specific post. This forum is largely intended to be player-driven, where we help each other out. However, they will often respond or post a thread with an update if they have information that they can share about a particular issue. 

littlemac2014's avatar
littlemac2014
Seasoned Ace
3 months ago

ah dang, well then i guess that explains why issues and bugs go ignored then. wish they implemented a real bug reporting system since EA Help is even more useless for any actual major issue

Recent Discussions