there is an unknown account
Hi friends, I can access my EA account through my Google account, but there's a foreign email address I don't recognize linked to my EA account and it's verified. I don't recognize that account at all and can't access it. The EA account is also linked to a Steam account I don't recognize. So, I discovered that a foreign account I don't recognize was connected when I tried to play Apex Legends, but the account wouldn't connect. When I tried to connect, it reset me from level 1, even though I'd been playing on Steam for over 12 hours. When I tried to open the EA app and check my account, I found the foreign account connected, and the Steam account that wasn't mine. When I tried to unlink it, it prompted two-factor authentication. Since I don't have access to that foreign email address, I didn't receive the code sent to delete the account. So, is there a solution?
What purpose does the EA forum serve?
What purpose does the forum or any "support" entity of EA even serve? In the information age, you cant get prompt responses on game-specific forums here, and of all the threads I have read in this area, the community managers basically say "there is nothing we can do." Why even run the things if you are either hamstrung into being unable to do anything, or are fundamentally unwilling to provide any help? (CM EA_Lanna: Edited to update thread title to focus question succinctly.)
The new forum
As someone who has been active on the old forums I would like to share my feedback on this one. My first encounter with this forum was on my mobile because I was on holiday during the switch from the old to the new forum so I wanted to wait for a week or two before making this post. No avatars: this really hurts. Avatars gave us all faces on the old forum. With the limited selection I now have to share my picture with several others. This leads to confusion because I something think 'there is a reply I made' only to realise it was made by someone else. Not having a unique avatar also makes me feel anonymous. How are other simmers ever going to easily recognise me? On the old forum you had to promote from new member to member to get an avatar and I get that. I don't mind if it is tied to a rank, but that has to be a rank that everyone can reach. Currently only heroes are allowed an avatar, and thus the privilege to build up their own personality on the forum. But the info page about hero ranks also say not everyone can become a hero (which makes sense). But the combination of not everyone being able to become a hero and only heroes getting their own avatar means that some users of this forum will never get access to something that should be a basic feature. The heavy focus on 'most liked' posts makes this forum feel like a popularity contest. It is difficult to sort posts for long threads. Some discussions have been going for years with hundreds of posts. On the old forum we would automatically be taken to the last unread post and then see the subsequent posts in chronological order. This new forum however sorts by likes on default. You can switch to sort by oldest but can't set it to default. However for long threads setting it to oldest means I have to click 'load more' way too many times. Sorting by newest means I am reading backwards and on an active thread this can also mean clicking 'load more' The above point makes this forum not suitable for sharing long stories which is something me and other simmers love to do The extensive rank list is confusing. Every single level has new, rising and seasoned added to the title. For the higher ranks adding the word 'new' kind of takes away from the higher ranks. You already have to go searching for the ranks on this forum before you realise a new adventurer is higher than a seasoned traveler. Most users on this forum don't know that list by heart. Adding the word 'new' to high ranks feels confusing and not very intuitive. Sharing a forum with other games: we used to have a forum exclusively for sims and now we are just a small part of a forum for other games. That does take some time to get used to. But why do I get links to other game in 'related posts' when I am on the sims part of the forum. I accidentally stumbled into another game forum. Is it possible to restrict the related posts to the sub forum (game) we are currently browsing When creating a new discussion we can select different tags. I miss a tag for discussion (sometimes the purpose of a thread is just talking about the game) and a tag for speculation. The version of the site on my mobile doesn't shot a button to add a picture. I sometimes don't get a chance to post a picture when I am on my laptop. I upload them to a photo sharing website and then post them a few hours later. But this forum only shows the add photo option in the desktop version. I have a feeling that this forum was mainly created for short conversations with very few posts where chronology of posts is unimportant. It also feels more like a popularity contest with the heavy focus on getting likes for your posts, a competition on it's own which distracts from the topic itself. I want to give this forum a try and really want to make best of it. But the difficulty to read threads chronologically really makes it difficult. That's the part of this forum that needs improvement more than any others.
Staying logged in
I'm on PC, using Chrome, every time I come to the forums I have to sign in, as soon as I close the tab I am logged out, I may come back times a day or night, why can I not simply stay logged in ? The only way for me to actually stay logged in so i don't have to keep signing in is the leave a tab open all day & night.
Feedback about The Sims 4 category
by the tittle i don't mean the actual gameplay, i mean sure the game itself needs its feedbacks too (i bet everyone else do too) i meant the feedback about this link Categorie: The Sims 4 | EA Forums We have: -The Sims 4 Creative corner -The Sims 4 Feedback -The Sims 4 General discussion Then we have categories that's issues related: -The Sims 4 Technical issues (Consoles, Mac & PC) -The Sims 4 Gameplay Questions & issues -The Sims 4 Mods & Custom Content -The Sims 4 Bug Reports but we used to had the category in which you could share your ideas about the pack you have in mind "creative idea" or something? (can't remember the exact name) i feel like feedback is more like if you want the game to become better either for basegame or the already existing packs and the ideas you have in mind that don't exist yet deserves to have its own category i know it may take ages to move probably half of the topic ideas there but i think it should be possible if we all report the topics together to place it to the category which don't exist yet tittle for the category: "Creative ideas" or "Sims 4 ideas" so we can share our ideas there instead (actual feedbacks and our ideas about the packs/basegame update get so mixed up, that may be confussing especially for newcomers) with other words: The Sims > The Sims 4 > Creative ideas/Sims 4 ideas (just a thought) we can seperate things more this way if feedbacks stays as an actual feedback that already exist in The Sims 4 either for basegame or the already existing packs...who's with me? edit: maybe even better: creating a pack idea archive category similair to this one once it's out The Sims 4 Bug Reports - Archive | EA Forums (but instead of bugs it's the pack ideas category archive) i bet even some of the ideas about certain things are in the "General Discussion" category too that can be merged with the already existing topic (not just the Feedback ones, the pack ideas is all over the place in both Feedbacks and in the General Discussion categories...i bet changing the website have something to do with it, it got all mixed up in both the "Feedback" and the "General Discussion" categories) so make it "create 2 new categories" except you can call it "The Sims 4 (Pack) Ideas Archive/History" (i just came up with it) with that idea added it should go like this: The Sims > The Sims 4 > The Sims 4 (Pack) Ideas Archive/History we can keep things in order even better this way we can place it in the "The Sims 4 (Pack) Ideas Archive/History" or rather the team once the pack is taken care of or rather once the pack is out (i know we can't place them in that new category i have in mind but the teams can for sure...we can report it if it isn't taken care of) with other words: 1 category based on our ideas about the packs and the other some kind of a archive pack ideas the team can place it there once the pack is taken care of The Sims > The Sims 4 > Creative ideas/Sims 4 ideas (like the name have suggested it's based on pack or basegame ideas) The Sims > The Sims 4 > The Sims 4 (pack) ideas Archive/History (like the tittle have said, it's pack ideas that's already out that can be in "The Sims 4 (Pack) ideas Archive/History" we used to share our ideas with) (i hope the team consider this adding 2 more categories in The Sims 4 category)
Request about 'Follows & Notifications' section in forums
Hi, EA team Every time I unfollow a thread that interests me as that was resolved or fixed, I'm sent back to the first page of the list, which is very annoying. Is it possible to change this behavior or to allow me to select by page number? Currently, the pages are sent sequentially, so as the list grows, it takes a very long time. I'd like to reduce the amount of data, so I'd like something done.
Feedback & Questions About EA Forums UI, Notifications, and Navigation
First of all, thanks for launching the new EA Forums platform. I appreciate the effort to modernize the design and improve the overall experience. After spending some time using the forum, I wanted to share a bit of feedback and also ask a few questions regarding forum functionality. What I like so far: - Clean and modern UI - Faster loading compared to the old forums - Clear separation between game categories and community hubs Areas where I’m a bit confused or struggling: - Notifications sometimes feel delayed or unclear (not always sure what triggered them) - It’s a bit hard to track threads I’ve previously commented on - Search results don’t always surface the most relevant discussions - Navigating back to a specific category takes more clicks than expected Questions: 1. Are there plans to improve notification filtering or customization? 2. Will there be better tools to follow or bookmark discussions more easily? 3. Is the search functionality still being optimized? 4. Are user profile features (post history, activity tracking) planned to be expanded? Overall, the forum has a lot of potential, and I’m looking forward to seeing how it evolves. I’d also love to hear feedback from other users — what’s working well for you, and what could be improved? Thanks for listening to the community! [CM edit - third party link removed]
