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FreddyFox1234's avatar
FreddyFox1234
Seasoned Ace
2 months ago

My avatar keeps disappearing

I’m still having problems with my avatar not staying with what I’ve chosen. Sometimes when I return to the forum I’m a black silhouette again, and sometimes I’m some random character. I chose the avatar I currently have out of the extremely limited options available (I don’t even know what characters these are) as I have only four or five rows of options to choose from. As a Sims player, I want Sims options, but no Sims avatar options appear for me at all.

I had a similar issue a while back and it got fixed, but it didn’t last very long. What is the problem here?

5 Replies

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  • RobinKLocksley's avatar
    RobinKLocksley
    Seasoned Vanguard
    2 months ago

    I'm getting this too, I ended up picking a character from Dragon Age but that vanishes too and I don't even know what this character I have now is!

  • EA_Nils's avatar
    EA_Nils
    Icon for Community Admin rankCommunity Admin
    2 months ago

    Hey all - unfortunately the issue with avatars disappearing/reverting to defaults reoccurred. We are still awaiting a permanent fix.

  • EA_Nils's avatar
    EA_Nils
    Icon for Community Admin rankCommunity Admin
    2 months ago

    FreddyFox1234 RobinKLocksley  Sorry all for the inconvenience with the avatars. You should be able to pick an avatar from a slightly bigger library again. The asset cache issue has been addressed, we are hopeful that it's for good this time!

    Also, we are still working towards an option for users to add their own custom avatars.

  • FreddyFox1234's avatar
    FreddyFox1234
    Seasoned Ace
    2 months ago

    Thanks EA_Nils — it’s all looking good at the moment!

    Great news to hear that custom avatars are being worked on!

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