I will add my own two cents to this conversation, because I quite agree, this forum is just...awful.
I showed this site to a professional web designer who once specialized in usability testing. We were looking on my phone while I tried to navigate these forums, and he'd ask me to tap on certain things to see what happened. At one point, the entire site started strobing on my phone. Not an exaggeration. It completely went ballistic, I couldn't tap on anything and couldn't even look at it. Here's what he said throughout:
"That's bad."
"That's...really bad."
"Wow, that's really, really bad."
I pointed to the EA icon at the top and said, "This is the forum of a multi-billion dollar company. Did they hire an amateur? It looks like it was designed by someone they found cheap on Fiverr."
He replied, "It was probably only designed to work on PC."
I said, "Yeah, but it functions pretty much the same on that as well."
He just made a sound of derision.
So I feel a need to point out that the strobing risk is crazy dangerous. I am fortunate that I don't have to worry about seizures, but from what I've read over the years, many people who use the Sims forums do, and they've spoken up whenever changes were made in the game that bothered them. This site needs to be fixed promptly, and if it cannot be fixed, we need to either have our old forums back, or a new one designed by actual professionals who know what they're doing.
I cannot believe it took at least five months for this forum. There is no way that it was worked on all that time. This thing runs like it was put up in a day. Is this what EA thinks of its communities? Especially the close-knit Sims 4 community who have kept the interest alive in this clunky, buggy game by being creative and sharing stories, creations, hype, and constant feedback for its improvement since its botched release? This is an insult to injury. There are many who use these forums in conjunction with their gameplay, and if the forums cannot be utilized, they will lose interest altogether. I've seen many already stating this. Maybe EA doesn't care about its forum community, but they should darn well care about paying customers who leave because they've taken away their enjoyment.