I am following the Info Hub, General Discussion, Feedback categories.I am following the Announcement and Patch Notes tags.Everything is turned on and set to Immediately or Daily Digest in my Follows & Notifications account settings.I'm not being notified via Email about Announcement/Patch Notes posts, replies to my threads, replies to my comments, etc.

Since last night I'm having the issue of my notifications not displaying. I log in and see the red dot on my notifications bell, but when I click it, it either shows a blank page or states that I have no notifications. I tried refreshing it multiple times, but still nothing shows. There's definitely something broken.

MASTREROFDUZ I'll ask the same question about the Android tag, do you recall when you started to follow?In your case, are you getting the daily digest at all? Or is it missing some replies you'd expect? If so, can you try changing the Advanced Settings for "when I'm following a forum discussion" to New Topics and replies?Thanks to both of you for flagging, I'll do some testing and see what I can find.

Summon Hi, thanks for the post, please double check your notification settings, multiple ones that are related to Discussion replies/adding content are set to not send email notifications. You are set to follow the Announcement and Patch Notes tags though, and that's showing as never triggered. Can I check when you first followed them?

Thanks for the feedback, there are definitely spots that could use a rewrite for clarity, or a blurb with examples. Thanks for the example on the badges, I'll test that myself. You asked some great questions, and we'll take the feedback on how inaccessible it can come across. I'll try to answer what you asked, What are KB articles? That's the content written like tutorials, as shown here. There are also Blogs, with are informational content about upcoming content or Betas and such. For your purposes they're very similar as non-user content, but our system classes them separately. What are Boards? Boards would be the name our system has for forums, including blogs. For your purposes, it'll mean anywhere that's not a structural/navigation page. What is a Forum Discussion? That'd be the name for a standard usually player-created thread/discussion on a regular board, like this one. It's distinct from a Blog comment or activity on a Bug Report.What exactly does "New content is posted: All boards" mean? I believe should notify you for any posts created in any followed places.Does that include blogs? Yes Does that include posts with tags? I believe soWhat exactly does "Send me notifications on posts I have already read" mean? Does that include my own posts? Does that include blogs? Does that include posts with tags? When you view a post, our system will know so, and keep track. If this is set to "Always", then this will be ignored when email notifications are generated, if this is set to "never" this content should be excluded from emails. It should include Thanks for the timeline on the tags. I'll continue testing, but it's looking like the tags notifications aren't working, while the others mostly are. I'll make sure to do some thorough testing and get a bug report in, thanks again.

Forum Discussion

Summon

Seasoned Adventurer

8 months ago

Why Am I Not Being Notified About Things On The EA Forums?

I am following the Info Hub, General Discussion, Feedback categories.

I am following the Announcement and Patch Notes tags.

Everything is turned on and set to Immediately or Daily Digest in my Follows & Notifications account settings.

I'm not being notified via Email about Announcement/Patch Notes posts, replies to my threads, replies to my comments, etc.

technical issues

21 Replies

Moochellie
Seasoned Ace
17 days ago
Since last night I'm having the issue of my notifications not displaying.
I log in and see the red dot on my notifications bell, but when I click it, it either shows a blank page or states that I have no notifications.
I tried refreshing it multiple times, but still nothing shows.
There's definitely something broken.