Account Hacked. Support refuses to help.
Ive spent all morning trying to get in conact with EA support to no avail. It seems the website is purpose built to make it impossible to contact anyone. Ive tried initiating a live chat but i just g...
Forum Discussion
EA_Pythia
Community Manager
Community ManagerHello 0The_Nexus0,
I've moved your post to the correct forum - please always make sure to check what language forum you're in before posting.
So you've gotten to the live chat option, but when you fill it out, the pop-up doesn't turn up, but rather, you get sent to the front page?
Can you try a different browser?
Thanks for moving me to the correct forum. Sorry about that, ill try to get it right next time. I also feel bad for the digs at the support website, this isnt the place for that.
I tried a different browser, edge seemed to work, the little chat window popped up and ive been waiting for the better part of an hour for a message.
Is it just a matter of waiting? or should i try again?
- EA_Pythia
Does it give you an estimated time to wait for the chat?
If you've been waiting for almost an hour, it seems a bit long. Could you try emptying the cookies of the browser and making sure that pop-ups aren't blocked in any way by the browser?
Otherwise, maybe try another browser altogether once more.