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f3hkrb8bj9f3's avatar
f3hkrb8bj9f3
New Novice
2 months ago

Altercation with support staff and wishing to speak to a higher up over email

I was trying to merge my EA accounts and gave all the correct information over the support chat making sure to triple check that the info was correct. To save you time me time from writing and you fr...
ideas
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
2 months ago

Hey f3hkrb8bj9f3​ what exactly is the issue you are having?

Official complaints are done through our support and if they deem that a complaint does not meet the criteria to be escalated, then that would be the case.

The more info you can share with us as to the issue, the better we can help.

Darko

  • xBenakx's avatar
    xBenakx
    Seasoned Newcomer
    2 months ago

    Hey Darko I have a question completely different from this one but searching through the forums there seems to be no fix. When me on pc and my friend on PlayStation try to play clubs it repeatedly says no teammates found. We can 1v1 and everything just cant play clubs. Also we can play rush and clubs without each other but as soon as we get into a lobby it no longer works.

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