Request: license Desert Strike (1992 Genesis classic) to Nintendo Switch Online
Hi, I'm writing to ask if EA would consider licensing Desert Strike (1992, Sega Genesis) to Nintendo for the Nintendo Switch Online Genesis library. It was a chart-topping bestseller, EA's best-selling game ever at the time, with 90%+ review scores and four sequels — there's real fan interest in this classic and I'd love to play it again on my Switch. Thank you!
ACCOUNT LOCKED
Hello EA staff, maybe y'all can riddle me this. 1.Why is my account locked and no penalty? 2. Where is the appeal tab when there is no penalty to dispute? 3. Why is my account locked? I barely get on this game as is and when I do I'm within bounds of TOS. 4. Why can't anyof your customer service people look at that and say oh yea that looks odd let me fix that and end the lock? I dealt with two different people the first one left mid conversation and the other one was of no help either. So please explain this ignorance.EA’s Customer Support Is Terrible. Something Needs to Change.
I believe many people on this forum already share the same frustration, but EA’s customer support is simply unacceptable for a company of its size and reputation. Since its launch, Apex Legends has struggled with cheaters. EA has introduced new anti-cheat detection systems and taken aggressive action to ban cheaters. However, greater reliance on automated detection also increases the risk of false positives. EA should provide proper investigations and clear, reasonable explanations to players affected by wrongful bans. Instead, its support services have been reduced. I am Japanese, and EA shut down its Japanese chat and phone support channels several years ago. EA seems to expect users to resolve most issues by exchanging information with each other on its forums. However, this forum does not support Japanese, and account bans and payment issues are too serious to be left without a reliable support channel. Players should always have access to assistance for such critical issues. When a famous streamer or professional player is wrongfully banned, their case often receives immediate attention, making EA appear to provide excellent support. Meanwhile, countless ordinary players like us are neglected. It is hard not to feel that EA is restricting its support channels simply to reduce its own workload. The EA Forums are a great initiative, but they cannot replace direct customer support for serious issues such as account bans and in-game currency purchases. I urge EA to provide an always-accessible support channel for these critical issues and abolish the limits on the number of appeals players can submit.
@ea.com email linked to Game pass
I have a subscription to Xbox Game pass and when I try to play any EA game on my pc I'm met with a 2FA code that's sent to an @ea.com email address. Obviously I don't have access to this email as the inbox does not exist. I tried to log into the account on EAs website by using my Microsoft log in information and changing my email to @ea.com and it worked but I still could not get past the 2FA which makes me think it was some sort of placeholder account that EA made for me. I want to connect my Xbox account to the EA account that I'm posting on which I've had for like 10 years now but I can only unlink it if I'm signed into the @ea.com account and cant unlink it on the Xbox app. I sent in a support ticket about a week ago and haven't heard back and I'm hoping someone here has a solution. This is by far one of the most frustrating experiences I've had with any gaming company, ever.
Do NOT shut down SWTOR as well, I love the game! (BioWare is dead)
You folks recently did shut down BioWare, congrats,Just please do NOT shut down Broadsword, developer studio runs and maintains the my beloved SWTOR title. I love the game I LOVE THE GAME. Even YouTube Studio AI says swtor have niche but loyal playerbase says most swtor players constantly looking for content on YouTube Search. Do NOT shut down this game! Let Broadsword live with SWTOR! How do I came to this opinion? Well that is very fun of you but this publisher EA known for butchering studios in to pieces since medieval ages. Bullfrog,Westwood and now BioWare, plus plenty other talented devs fell under this publisher. Just like Rockstar feel under Take Two, Massive under Ubisoft and Infinity Ward under Activision. It is a nasty & ruthless business but it doesn't have to be this way! It wasn't like this in the 2000s! Want some quick dollars even? Just do story content for SWTOR! I can think of many people would happily return to this game with provided enough quality of life updates,repeatable side story content and main campaign. It is STAR WARS! People love STAR WARS with CORRECT people creating it with CORRECT content. We all know why BioWare is dead, it was dead long LONG time ago. Like DICE whose created Battlefield 1942 decade ago, now runs on it's last legs. Now it is the time for SWTOR to rise and shine! No need for overpriced cinematics either, just do story content like those in the 2011, when the game first released. I LOVE SWTOR!!!!!Playing EA games on PC is the worst user experience.
Console players get a game; PC players get DRM, double launchers, and corporate mismanagement. When is this going to change? (Console players get the corporate mismanagement aswell) As someone who plays predominantly on PC, I am beyond exhausted by the absolute worst-in-industry user experience that EA forces us to deal with. It honestly feels like EA views PC players as second-class citizens—or worse, just an afterthought to be monetized through hoops and hurdles. Buying and playing EA games on PC has become a miserable experience, the entire ecosystem needs a massive wake-up call: 1. The Forced Launcher Nonsense (Steam / Third-Party Duplication) When I buy a game on Steam, I expect to launch it through Steam. Simple. Seamless. Instead, EA forces PC players to run the EA App on top of Steam. Why am I opening a storefront just to open another storefront just to play a game I already paid for? It creates unnecessary background bloat, fails to link accounts half the time, and acts as glorified DRM that actively punishes legitimate, paying customers while pirates bypass it entirely. Console players don't have to deal with this multi-launcher gatekeeping BS. You put a disc in or click an icon, and you play. Why are PC players treated like hostages to your proprietary app metrics? If you do not want me using steam and want me to use your launcher make a BETTER launcher/distribution platform than Steam. If you give the consumer a better product they will use it. 2. Corporate Studio Necromancy (RIP BioWare) Look at what EA does to legendary development studios. You buy up brilliant companies with decades of goodwill, micromanage their vision, force them onto inappropriate engines (Frostbite, anyone?), bleed them dry, and then let them rot when they inevitably stumble under the weight of corporate interference. BioWare is the prime, tragic example of this cycle, turning from an industry titan into a cautionary tale. 3. Forcing Mandated Trends, Failing, and Blaming the Developers EA pours hundreds of millions of dollars into focus-grouped, executive-dictated trends (live-service chasing, forced multiplayer, microtransaction-heavy sandboxes) that nobody asked for. When these hyper-managed corporate projects inevitably bomb, EA management acts shocked—as if they weren't the ones standing over the developers' shoulders forcing them to make games EA's way instead of letting creative studios make the games they are actually good at making. 4. Zero Optimization or Respect for PC Hardware PC ports often feel neglected, arriving with locked framerates, poor keyboard/mouse mapping, stuttering asset streaming, and broken overlay integration. It's clear that PC optimization is an afterthought checked off a bare-minimum list, while console optimization gets the primary spotlight. The ultimate irony is ALL games are made on a computer. and it shows how out of touch AAA development has become. ALL EA games are built, coded, compiled and rendered on PC's using dev kits on PC architecture. So the game works great on pc, they just wont optimize it. The Result? Broken games on launch. 5. Abandoning Games Almost Immediately After Launch & Complete Bug Neglect Look at annual franchises like Madden NFL or other sports titles. EA drops a full-price game, slaps a roster update on it, and then effectively abandons meaningful support, patches, and community engagement almost immediately after launch to pivot entirely toward hyping next year's identical release. Critical bugs, desyncs, and game-breaking glitches linger for months or are ignored entirely, and the product is treated as a disposable cash cow. At least when companies like Bethesda drop a notoriously buggy game on PC, they leave the ecosystem open enough that modders can step in, patch the engine, and fix the garbage themselves. EA won't fix their broken games, but they lock down their software so tight that the community can't even fix them either. Console gamers don't have to jump through burning hoops just to boot up a title they purchased. Stop treating PC users like a captive audience for your launcher metrics and corporate restructuring experiments. Respect our time, respect our hardware, and let us play our games directly through the storefronts we choose. Fix your app, fix your studio management, and start respecting your player base.
