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ButCracker9649's avatar
ButCracker9649
Seasoned Newcomer
24 days ago
Solved

Are EA customers protected?

If an EA  staff tried to delete your EA account would you be notified by email? what protections are in place to protect your account from EA rogue staff from deleting your Account because they dont...
  • EA_Pythia's avatar
    23 days ago

    Hello ButCracker9649​,

    EA staff cannot simply delete an account without permission/ a request of the owner - if someone did, they would be liable for disciplinary actions and the account would be restored. This scenario is highly unlikely.

    An account can be restored after deletion, as explained here. If someone's account got deleted without their permission, it is more likely that they got hacked or someone close to them had access to the account and created the deletion request. Or simply, the login data was forgotten or changed by a hacker, making it seem like the account was deleted. In all these cases, as long as the original account details are not forgotten, it should be possible to restore the account.