Are there still any advisors available at all?
I keep trying to contact support using this form: https://help.ea.com/en/customer-care/ (Which was a pain to find, by the way, I literally had to google it and find a link in a Reddit post) I've switched between reasons and issues but it all gives me the same screen: I am an EU citizen and I want to exercise my Right To Be Forgotten. That issue isn't supported. I've asked to delete my account. Not supported. Tried other reasons: game breaking bug in The Sims 4. Not supported. Can't launch The Sims 4. Not supported. Asking for troubleshooting tips in Spore. Not supported. Asked to view account data. Not supported. More troubleshooting tips in another game. Not supported. Link an account. Not supported. That was yesterday. I'm trying again today, using the chat bot this time. Still no support, not even if I claim my account was hacked, which should be an emergency situation. I'm at my wits end right now. I don't use this account anymore, but it still has all of my data, stored in a vault, guarded by nothing but machines, being carelessly bought and sold with no repercussions whatsoever. And I can't do anything about it because the support team seemingly doesn't exist. I'm going to leave this here and I'm not coming back until at least 24 hours from now. I need to take a break...💀 Just in case: please don't refer me to the help site. I've tried. Doesn't work. Give me an actual e-mail or phone number I can contact you with, or something else. Literally anything but the help site (or Twitter).Can't Access Family Management
I haven't been able to go to my Family Management section of my profile for a very long time. It keeps giving me an error message, "Something went wrong. We ran into a technical issue. Try again later." Any steps to correct? The automated chat bot is absolutely useless, and I suspect I'll need a human to review my account to see what's going on. Thank you.Account Verification
Hi all, as title says I’m trying to verify my EA Account, the email and phone number I associate with the account don’t exist no more. I’ve been told the only way to then recover it is a recognised device. Which my account says has been used this year 2026 but I don’t have it as of 2025 (upgraded to a Series X)which raises an alarm bells with me that someone may have access to my EA or linked account. Is there anyway it can be recovered on EAs end? Addon: I managed to log into Skate. On my Series X to redeem rewards for N7 day so shouldn’t it not have updated to the Series X ThanksHelp unlinking a spam EA account from my Steam account
I purchased Dragon Age II with all DLCs on my steam account, but to access the DLCs it required me to open an EA account, which I did, and then asked me to link it to my steam account. However, when I try to link it, I get a message saying there is already an EA account linked to my steam. I have never linked an EA account to my steam account and the email address they partially display in the error message is clearly a spam address (@orgasmail.com) not a real one. I have spent all morning on the help page trying to find a way to actually ask someone for help but the bot just asks the same questions over and over and ignores my answers. I don't know how a spam email could have linked to my Steam through EA because I have 2FA set up on Steam and have never received notification that someone was trying to link them. Steam are not able to assist because the linking is all done at the EA end. Can someone please assist having this spam account removed and unlinked to me?
