Unable to purchase Enchanted by Nature pack
I've been trying to buy the Enchanted by Nature expansion pack since the release date, July 10th, and it keeps saying the purchase won't go through. I tried buying the pack through Instant Gaming also, but still no luck. Is anyone else dealing with the same thing? I've never had this issue with an expansion pack before.
Money First Ideology could not make your game success
- Quote: We have an important update to share regarding Anthem. After careful consideration, we will be sunsetting Anthem on January 12, 2026. This means that the game will still be playable online for the next 180+ days. As of today, you can no longer purchase in-game premium currency, but you can still use your remaining balance until the servers go offline. https://www.ea.com/games/anthem/news/anthem-game-update - Before shutting down your beautiful game Anthem, I ask you to take a look at old successful game Lineage 2 Official server Chronos. Why do you shut down this game Anthem, why don’t change game model to pay to win like Lineage 2? Lineage 2 is an old game based on Unreal Engine 2, it was released at 2004, now it was 21 years old game. With millions of hours farming monster and grinding level, Lineage 2 data was sewed into many big stars, just log in and take a look. The longer your game survive, the more life energy flowing into your game world. https://www.lineage2.com/en-us - For the fans of Lineage 2, just log into game to stand AFK, they will get iTime from big L2 stars, reduce tired and have a good dream in other worlds. Thanks to big Dragons boss in game Lineage 2, this game can help people defend against iZombie singers who singing continuosly to drain life force of people when they sleep. You know Dragons Lizards eat zombies Fly. - If your good graphic (and low system requirement) game Anthem cannot have many sales, just shut down it and start creating new game. I think you should reconsider about your Money First Ideology.Request to Bring Back the Beloved Game “Village Life”
Dear EA Team, I hope this message finds you well. I’m writing as a long-time fan of Village Life, a game that touched the hearts of many players around the world. As you have acquired Playdemic, the original developer of the game, we believe you now hold the legacy of this beloved title. Like thousands of others, I have incredibly fond memories of building families, growing villages, and watching generations flourish. Village Life stood out with its emotional depth, peaceful gameplay, and unique generational system—something we haven’t quite found in other games since. Even years after its removal, the community remains active—sharing screenshots, nostalgic memories, and hoping for its return. There are countless social media groups and forum threads filled with people who would wholeheartedly support a remaster or revival of the game. We understand that re-releasing a retired title is a major decision. However, the demand is real and the love for this game has only grown stronger with time. Whether it's a refreshed mobile version, a limited-time release, or even a spiritual successor, we’d be thrilled to see Village Life live on in some form. Thank you for taking the time to read this message and for carrying the torch of a game that meant so much to so many of us—not just as a game, but as a cherished part of our lives. Warm regards, Iremnur A lifelong Village Life fanGem purchase issue
My account is alive and well - renewed within the past week. For almost a month, I have been unable to make Gem purchases. My method of payment (which was used for renewal) is not problematic as I checked with the source looking after my method(s) of payment. How do we correct this? It also takes a lot of work finding out how to raise this issue with EA and Pogo.
False ban without reason..
Please read: I have to write this from a friends account because this is ridiculous. I have years of gaming experience and I have never seen anything like this. I have thoroughly read the User Agreement and Terms of Sale and I haven't broken any of the set rules. It's 29th of June, I go on your website to create an account, fill in the details, no problems. so far so good - Reason for creating an account was to link it with my Playstation account so I could play FC 25 online. 2nd of July out of nowhere I get a email saying: We wish to notify you that we have found your account to be in violation of our User Agreement or our Terms of Sale, and due to the nature of this violation we are left with no option other than to permanently close your account with immediate effect. I am shocked with a reaction of What, How and Why? and immediately go on your EA Help site to make a case. I write my case and send it in and this was the response: Hello, Thank you for contacting us regarding the action that was taken on your account due to a violation of our User Agreement or Terms of Sale. After thoroughly investigating your account and concern, we found that your account was actioned correctly, and the sanction will remain in place. We will also be unable to provide any details regarding our internal procedures. I have made several cases now and got the same response every time. I have tried calling your Phone support - Doesn't work. I have tried Live Chat - Not a fix, they told me to e-mail their ToS Team which i have done several times. This screams to me you have no idea of what you're doing and doesn't communicate between your "teams". Now im left with no help, no reasons why, but just to send in thousands of cases - ridiculous. Im not looking for a solution on this forum because I know you will refer me to EA Help site and contact the ToS Team. I want this to be a statement on how I am one of many customers that gets treated this way. Atleast tell us the exact reason or the "details" you say you have when you do such "thoroughly investigation". Because there is nothing to go on from. I am shocked by how poor the customer experience has been by a so called BIG company. Something needs to be done and not just a copy-paste answer to everything.
