Hello aj2soad,
You should try using the email option to contact them.
i cant access the email section. Ive tried to regain my account by answering the security questions and ive been told dont worry i can try as many times as i want. They have BLOCKED my PC from opening the chat to agent part. They have also blocked my mobile phone while on the home network. i was then able to access the chat fuction through my mobile phone using my mobile data. that has now also been blocked from accessing the chat function. i brought this to their attention after my Pc got blocked but they denied it. i keep doing the exact same steps and all it says is
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What can i do to get this sorted?
