Forum Discussion

LosTDeucHe's avatar
LosTDeucHe
Seasoned Newcomer
1 day ago

Blocked Account

I've been trying to log in to EA Services for a long time, but it says my account is blocked and I haven't received any email.

5 Replies

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hello LosTDeucHe​,

    when you say "blocked" do you mean banned? If so, you should be able to find information on your ban here. You can also appeal the ban through your ban history. 

  • LosTDeucHe's avatar
    LosTDeucHe
    Seasoned Newcomer
    23 hours ago

    Someone changed my Ea account email and is connecting from foreign countries

  • LosTDeucHe's avatar
    LosTDeucHe
    Seasoned Newcomer
    23 hours ago

    This is not my email that I have registered with Microsoft (xbox account)

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    23 hours ago

    Sounds like you might've gotten hacked - I would recommend contacting EA Support, so they can help you regain access to your account. We don't have access to account information here in the forum, so we unfortunately cannot help with this here.