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Anonymous's avatar
Anonymous
7 months ago
Approved

Can’t get into EA help live chat

I’ve been waiting several hours to get into a live chat with an advisor but it’s still not working. Is there another way I can contact EA help if so could you explain how please?
ea help
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
7 months ago

Hi there, wait times are currently longer than usual due to high demand from recent beta game releases. I know it’s frustrating, but EA Help is the only way to get direct support for account-related issues. If your issue is not account-related, please let us know, and we can try to assist you here in the EA Forums.

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