Cannot get into a live chat with support
I have been trying for over a week to get into a live chat with EA support regarding unlinking my Xbox account from 2f********@disabled.ea.com - an email address that is obviously not mine. ...
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I write down my problem and send it. Then they don't even give me a ticket number. And the tickets I open appear empty. Do you understand me?
EA_Lanna
Community Manager
Community ManagerHi agihevub92ga,
I've merged your post into this thread, as it sounds like you're encountering a similar issue when reaching out to our support team. Could you give the steps in this thread a try?
Hopefully that does the trick. In the meantime, I have flagged this as an issue internally to pop this issue on the team who cares for the help sites radar.
- EA_Lanna
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