Cannot get into a live chat with support
I have been trying for over a week to get into a live chat with EA support regarding unlinking my Xbox account from 2f********@disabled.ea.com - an email address that is obviously not mine. ...
Forum Discussion
EA_Lanna im also having the same issue and have tried the steps you suggested above. i just need to chat with an advisor so i can finish my ticket
EA_LannaCommunity Manager
Hi EXD_Quigerz,
Thanks for running through all the steps I shared before. Could you let me know the answers to the following:
- What EA Help support options are you selecting in the case webform page (where it asks you to fill in more information)
- After you click 'Submit', are you switching tabs / closing or minizing the window, while waiting for an advisor?
In the meantime, can you share a bit more about why you need the support team's help? I'll do my best to share advice.
- EA_Lanna
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