Forum Discussion
EA_QueenBee
Community Manager
5 months agoHey leadhead4000,
It looks like you're linked to an old disabled EA account. You can restore this account by resetting the password via the original email address. If you're not sure what that email is (or if it isn't working), I'd recommend reaching out to our live support team for help.
BrysonDeShampoo
5 months agoSeasoned Rookie
nobody has these original email addresses, what part of that do you guys not understand? you guys created these emails and then locked us out of our own accounts and now we can't even get in to buy and play a game.
(cm edit removed caps)
- SomeIrishGuyy5 months agoRising Novice
Well said, I'm dealing with this issue myself (as well as many others in the world) and EA support is absent in helping. The chat they're using is likely AI that only directs you to unhelpful forum articles.