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I’m having the same issue and it seems there is no way to get in contact with anyone. I was on the live chat waiting for about 6 hours. It was 2am when they finally responded and it automatically disconnected because I was obviously sleeping. Has anyone been able to get this resolved?
SAME EXACT SCENARIO! 2am was when the AI contacted me and disconnected due to me being unresponsive from 2am to 3am....
- Mad_Manny278 months agoNew Novice
Hey bro! I was finally able to get this resolved. You’ll have to stay on the chat and wait for someone to connect. Took me about 6 hours to finally chat with someone but they were able to unlink my account and I was able to relink it to my working account. Keep in mind you lose all progress you ever made in any EA games.
- welchy898 months agoSeasoned Novice
Guess I know what I am doing when I can. The 6 hour wait lol
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