Forum Discussion
I am having the same issue. The problem is that it has been over 10 years since I played Battlefield, and now I don't even have the old email account or phone number associated with it. I have a PS5 and a new account and can't link to EA because of silines from them. How about you clear all the older accounts of customers once they create a new one? Or at least make it simple for us to communicate with a human to take the necessary action.
Hey bro! I was finally able to get this resolved. You’ll have to stay on the chat and wait for someone to connect. Took me about 6 hours to finally chat with someone but they were able to unlink my account and I was able to relink it to my working account. Keep in mind you lose all progress you ever made in any EA games.